Sales Manager, SMB

We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex sales cycles. You’ll own team performance, focusing both on delivering key sales metrics while also thinking like a CEO to drive internal and external projects to make the team, and the segment, excel. You can balance sales excellence with a builder mentality to hit and exceed targets while setting the team up for long term success. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on SMB Help leadership to define and implement the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics Support your team to develop and implement full sales cycle strategies from pipe-gen to deal closing to implementation Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle Solve complex client needs and work across product, sales, risk, and operations together with your team to improve our product Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams such as Solution architects, SDRs, Marketing, Product and many more Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe Who you are The ideal candidate for this role is someone who thrives in highly ambiguous environments. Our users are some of the most ambitious and demanding customers and a successful candidate will match their curiosity, speed and passion to build things by overcoming challenges. You are solution-oriented, adaptable, have a keen interest in coaching and developing a team of high potential sellers. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of relevant sales experience, including 4+ years of people management experience Track record of overachieving against ambitious sales targets Ability to understand complex technical ecosystems and build great relationships with technical customers Experience consistently forecasting and managing a high growth business for multiple quarters Ability to hire, train, and coach a high-performance sales team Ability to build executive relationships with customers and ecosystem partners A knack for working well with a wide range of stakeholders, both internally and externally Ability and motivation to operate in a highly ambiguous and fast-paced environment Superior verbal and written communication skills Preferred requirements Prior experience in payments Prior experience in a sales and/or customer-facing role at a high growth technology company Interest in business models and monetization