SAP Process Expert / Advanced Key User – Service Capability (S/4HANA)

We are looking for several SAP Process Experts / Advanced Key Users (AKUs) for a major S/4HANA transformation programme within Service Capability at Siemens Energy. The assignment spans the full journey — from process design and validation during the programme to continued process ownership after go-live. About the assignment As part of a global harmonization initiative, the client is upgrading its core SAP system to standardize and streamline business processes across all units. Service-related processes are central to this: they connect planning, execution, billing and reporting across the organization, and getting them right requires both domain knowledge and active involvement from the business throughout the programme. The purpose of the role is to contribute to the design, implementation and validation of end-to-end service processes within S/4HANA Service with Advanced Execution — while building the knowledge and ownership required to act as an Advanced Key User and process expert after go-live. Areas of expertise we are looking for We are interested in consultants with experience in one or more of the following areas of the service value chain: Service open market processes – planning, sourcing and dispatching of the resources (manpower, services, tools and instruments) and material (parts and consumables) required to perform the service. Service contracts and maintenance processes – preventive and corrective maintenance, with functional focus on service contracts, maintenance plans and service orders for execution. Repair and refurbishment processes – return management, workshop activities for inspection and repair or refurbishment, and subsequent return to customer. Strong focus on traceability and interaction with manufacturing processes. Service value flow and financial reporting – ensuring service processes are correctly translated into financial transparency, performance tracking and reporting outputs in SAP through service order items, WBS elements, Event-Based Revenue Recognition (EBRR), result analysis logic and reporting structures. Product data management for service processes – master data consumed in service processes, including the as-maintained structure (functional locations, equipment, bills of materials, service products and maintenance task lists). We welcome both broad expertise covering a substantial part of these areas and deep expertise within a specific domain. The final scope and focus will be adapted to the consultant's profile and the overall team composition. Responsibilities during the transformation Act as process expert and Advanced Key User within the relevant service process areas Apply domain knowledge to support process design and validation Actively participate in workshops to define and clarify business requirements Ensure processes reflect real operational usage and service scenarios Contribute to the definition of relevant business scenarios and use cases Define and validate test scenarios (ITC, UAT), ensuring business relevance Collaborate with related areas such as planning, execution, billing and reporting Responsibilities post go-live (AKU) Secure and support the use of processes within the assigned process area Act as main point of contact for business users and provide 2nd-level support Guide local key users in daily operations Drive continuous improvements and change requests; support releases, testing and process adaptations Maintain structured follow-up of process requirements, gaps and improvement actions, with visibility and traceability of issues and decisions Requirements Solid SAP experience, preferably within service-related processes Understanding of S/4HANA and template-based implementations Experience from transformation, harmonization or system implementation initiatives Experience within relevant modules such as Sales (SD), Plant Maintenance (PM) and/or Customer Service (CS) Ability to work in a global environment and collaborate with multiple stakeholders Strong communication skills in English Ability to take ownership of a process area and drive alignment between business needs and system capabilities Comfortable in an environment with evolving scope, contributing to a structured and sustainable way of working Terms Location: Finspång, partially remote Start: ASAP Duration: 12 month with possible extension Extent: 100% Language: Swedish/ English Response deadline: 2026-09-30 but we present candidates on a rolling basis, so earlier submissions are welcome and favorable. How to respond Send CVs in Word format, availability date and hourly rate (SEK/h excl. VAT) to me by [date]. Please state clearly which of the areas above the consultant is strong in — that is how we match against the team's needs. Get in touch if anything is unclear.