Senior CRS Project & Automation Manager

What you'll do:** - **Lead transformation projects and programs** across CRS, driving initiatives from concept to implementation with clear governance, stakeholder alignment, risk management, and measurable business outcomes. - **Drive automation and AI adoption** by identifying opportunities to simplify manual work, implementing digital solutions, and supporting tools such as AI-enabled search, workflow automation, and Copilot capabilities. - **Champion process excellence and continuous improvement** through DBS and Kaizen methodologies, standardizing processes, reducing complexity, and establishing KPIs and dashboards to improve performance visibility. - **Enhance customer and stakeholder experience** by leveraging customer feedback, VOC, and NPS insights to deliver impactful improvements, strengthen collaboration, and support customer-focused digital initiatives. - **Improve knowledge management and digital enablement** by optimizing access to information, supporting key business systems and platforms, and ensuring best practices, lessons learned, and project outputs are captured and shared effectively. **Who you are:** - Bachelor degree in Business, Life Sciences, Engineering, Regulatory Affairs, Quality, Information Systems or related fields. - Typically, 8 or more years of experience in project management, business transformation, operations excellence, quality, regulatory, process improvement, digital enablement, or a related environment. - Demonstrated ability to lead cross-functional projects and influence stakeholders without direct authority. - Strong communication skills with ability to translate complex operational topics into clear executive-level messages and practical project plans. - Comfortable working in a regulated, quality-focused or customer-facing environment. - Fluent English communication skills, both written and verbal. **It would be a plus if you also possess previous experience in:** - Experience in biotechnology, pharmaceutical, medical device, life sciences, quality, regulatory or customer support environments. - Experience with automation, AI adoption, RPA, process mining, Power Platform, Power Automate, Power BI, Salesforce, Copilot or similar digital tools. - Lean, Six Sigma, DBS, Agile, Scrum, PMP or equivalent project/process improvement certification. - Experience building dashboards, project scorecards, business cases or benefit tracking models. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit [www.danaher.com](http://www.danaher.com/). ### (1) [**Senior Director, Intelligent Equipment - Sensing, Analytics, and Digital Innovation**](https://danaher.wd1.myworkdayjobs.com/en-US/DanaherJobs/job/Marlborough-Massachusetts-United-States/Senior-Director--Intelligent-Equipment---Sensing--Analytics--and-Digital-Innovation_R1315063) locations3 Locations time typeFull time posted onPosted 30+ Days Ago ### About Us Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact. Please read our Applicant Data Privacy Notice carefully [here](http://www.danaher.com/sites/default/files/Danaher%20Applicant%20Privacy%20Notice.pdf). Read More [Please review our Applicant Data Privacy Notice here.](https://www.danaher.com/sites/default/files/Danaher%20Applicant%20Privacy%20Notice.pdf "Please review our Applicant Data Privacy Notice here.") © 2026 Workday, Inc. All rights reserved.