Senior Global Billings Lead

We are looking for a detail-oriented, strategic Sr Global Billings Lead to oversee our global billings and order management function, partner cross-functionally across go-to-market and systems teams, and lay the operational foundation to support Asana’s rapid growth . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Partner with the Deal Desk and Sales (Revenue) teams to structure complex deals, advise on non-standard billing requests, and build a solid foundation for the enterprise quote-to-order process . Collaborate with Enterprise Technology (Fintech) to scale the quote-to-order process and execute ongoing system enhancements . Lead SKU and systems launches in cross-functional partnership with Product, Finance, and Revenue Operations to ensure complete billing readiness for new product offerings . Serve as the dedicated operational owner for strategic commercial accounts, providing high-touch support to execute complex contractual terms, usage, pricing, and invoicing accurately throughout the customer lifecycle . Drive User Acceptance Testing (UAT) for billing system changes and new product releases, coordinating across stakeholders to validate end-to-end workflows prior to go-live . Manage the month-end close process, including journal entry reviews and AR/billings reconciliations between Zuora and NetSuite . Establish and maintain SOX controls with detailed preparation and review documentation . Provide leadership, coaching, and direction to a global team of Billing Analysts and an offshore vendor team to drive operational excellence . Identify continuous opportunities to improve operational efficiency through process optimization, automation, and strategic vendor management . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Proven leadership experience in billings and order management, including directly managing team members and leading offshore vendor operations . Functional expertise with consumption-based billing models, including metered usage, overages, and committed structures . Experience supporting multi-billion dollar enterprise accounts, channel partners, and resellers in a fast-paced software or SaaS environment . Solid understanding of financial platform tools such as Zuora Billing, Zuora Revenue (RevPro), NetSuite, Salesforce CPQ, or Metronome . Familiarity with revenue recognition concepts (such as ASC 606) and SOX control environments . Strong adaptability with a track record of driving clarity and structure in fast-paced or ambiguous environments . Strong collaboration and communication skills, with a track record of partnering effectively with cross-functional stakeholders . At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is criti cal to helping us achieve our mission . If you're interested in this role and don't meet every listed requirement, we still encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We belie ve that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check our selves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $121,000 - $138,000 . The actual base salary wi ll vary based on various factors, including market and individual qualific ations objectively assessed during the interview process . The listed range above is a guideline, and the base salary range f or this role may be modified . In addition to base salary, your compen sation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more abou t the total compensation and benefits for this role . We strive to provid e equitable and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role . Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they