Senior Human Factors Engineer - Ion

What You'll Do Research:    Plan, collect and synthesize detailed insights on how users interact with Intuitive products through various techniques including interviews, simulations, direct observations, and task analyses.   Support project-based and advanced longitudinal-research regarding cognitive/behavioral and ergonomic human factors topics.   Perform all aspects of research studies including study design, instrument development, data collection (both desktop and in the field) and management, quantitative and qualitative data analysis, reporting and dissemination, and communication with partners.   Create actionable insights for improving products and services based on results of internally and externally driven research.   Analyze and characterize usability considerations, including physical, cognitive, social and organizational aspects of human factors that influence performance while interacting with Intuitive products.   Draft usability requirements.  Design:    Contribute to workflow and user interface designs and negotiate design recommendations to mitigate use errors and improve usability.   Develop usability requirements driving user interface design, training, and labeling.   Assist creation and revision of user-interface requirements documents.   Advocate strongly and consistently for the clinical caregiver experience for safety and usability, with understanding of the nuance and balance of user/customer needs and business needs.   Collaborate:    Lead the efforts required to create and update usability risk analyses for Intuitive Surgical products.   Represent the Human Factors function on core teams for large projects.   Coordinate human factors efforts across projects involving several sub-systems.   Manage usability-engineering activities within development projects and provide schedules and status to technical product managers and engineering project managers.   Mentor junior human factors engineers (e.g., interns and team colleagues), and others in organization in usability engineering methods and best practices, as well as Intuitive product development processes.   Track usability findings from the field and support responses to field actions.  What You'll Bring Required Skills and Experience   Minimum Education: BS in Human Factors Engineering, Cognitive Psychology, Computer Science with human-computer interface (HCI) emphasis, Human Centered Design, or related field. MS strongly preferred.   Minimum of 8 years of related experience with a bachelor’s degree (in engineering); or 6 years and a master’s degree; or a relevant PhD with 3 years’ experience; or equivalent experience with human factors/biomedical devices.   Experience in medical device or similar highly regulated industry is of significant value.   Ability to conduct user research studies in diverse populations demonstrated by a portfolio of designing and executing research studies (ideally in Health Care).   Ability to conduct traditional and rapid cycle evaluation of products (e.g., prototype testing, usability testing, and feasibility testing) within and beyond the lab (experimentally evaluating services, products, or tools in the field).   Experience with data collection tools, e.g., Qualtrics.   Ability to analyze and synthesize large quantities of qualitative and quantitative data using QDA software and statistical software (e.g. NVivo, atlas.ti, SPSS/SAS/Stata/R).   Excellent writing, verbal communication and presentation skills working within a highly statured communication environment using multiple communication channels (email, text, video conference, instant messaging platforms)   Demonstrated ability to collaborate with and across various groups and levels of management within the organization, including other engineering groups, marketing, clinical engineering, and regulatory to solve complex usability issues involving detailed risk analysis.   Ability to travel internationally, as well as domestically (up to 25%).    Required Education and Training   Minimum Education: BS in Human Factors Engineering, Cognitive Psychology, Computer Science with human-computer interface (HCI) emphasis, Human Centered Design, or related field. MS strongly preferred.  It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here. Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national o