Senior Manager, Global Commercial Strategy

The ideal candidate is a strategic, analytical, and highly collaborative commercial operator who can lead through influence, improve cross-functional execution, and build repeatable processes that help teams serve customers more effectively: Create a Competitive Advantage through WPA’s Supply Chain and Improve Customer Satisfaction. Serve as the primary Commercial Strategy owner for processes that require tight coordination between Operations and Commercial teams. Identify supply chain process gaps, root causes, and execution risks; implement practical improvements that reduce waste, improve profitability and customer experience, strengthen controls, and increase scalability. Identify customer needs and adjust existing processes to best meet needs and improve overall experience of global customer-base. Ensure connection and transparency between Wonderful’s best-in-class global supply chain advantages and critical customer needs to reduce friction and complexity. Serve as the Defined Owner for the Customer – Drive Commercial Data, Tools, and Customer Service Enablement to Support Voice of the Customer Own the development, maintenance, and improvement of tools, dashboards, and reporting routines that provide Commercial teams with timely, accurate, and actionable operational information. Partner with Operations, Logistics, Sales, and Customer Service to ensure teams have visibility into availability, allocation, timing, risks, and customer-impacting decisions. Identify gaps in data flow, reporting, handoffs, and tools that limit customer service quality; develop practical solutions that improve speed, accuracy, and consistency. Create clear documentation, playbooks, and communication routines that help customer-facing teams respond to customer needs with confidence. Ensure data, tools, and process outputs are designed around the needs of the teams serving customers and are adopted consistently across the organization. Go-to-Market Readiness and Commercial Execution Lead workstreams that support annual crop-year go-to-market planning for the non-branded / industrial business, while coordinating with branded teams where shared processes, operational inputs, tools, or customer-service needs overlap. Partner with sales and business leaders to gather customer, channel, market, and operational inputs and convert them into clear recommendations and action plans. Ensure commercial plans, materials, tools, and communications are aligned with business priorities and ready for execution. Coordinate the development and deployment of sales enablement tools, training materials, playbooks, and standard operating procedures. Annual Strategic Initiatives and Cross-Functional Execution Manage high-priority commercial initiatives from scoping through implementation, including timelines, deliverables, stakeholder alignment, and risk management. Facilitate collaboration across teams and geographies to drive decisions, remove barriers, and ensure smooth execution of strategic initiatives. Establish clear workplans, meeting cadences, accountability mechanisms, and communications for complex cross-functional projects. Lead through influence in a matrixed organization, ensuring stakeholders understand roles, decisions, dependencies, and next steps. Executive Communication and Decision Support Prepare executive-ready briefing documents, presentation materials, analyses, and recommendations for senior leadership meetings. Synthesize commercial, customer, market, operational, and financial inputs to frame business issues and support decision-making. Bachelor’s degree in Business Administration, International Business, Strategy, Finance, Marketing, Operations, or a related field; MBA or equivalent advanced degree preferred Proven experience (8+ years) in commercial strategy, sales strategy, business operations, management consulting, finance, or global sales, with experience leading cross-functional initiatives Proven record building, owning, and improving cross-functional operating processes that connect Operations, Logistics, Sales, Customer Service, Finance, and other commercial partners. Strong understanding of non-branded / industrial commercial processes, sales operations, customer service needs, supply availability, allocation, logistics, and end-to-end execution, with the ability to coordinate with branded teams where shared processes or operational dependencies exist. Ability to translate operational data, constraints, timelines, and risks into clear commercial guidance, customer-facing actions, and executive-ready recommendations. Experience developing and maintaining dashboards, trackers, tools, process metrics, and operating routines that improve visibility, accountability, and customer service execution. Proven track record leading cross-functional commercial initiatives, process improvement efforts, and go-to-market programs in complex, matrixed, and geographically dispersed organizations. Exceptional problem-solving and analytical skills, with the ability to identify root causes, clarify ownership gaps, and move from ambiguity to practical execution. Strong communication skills, including the ability to synthesize commercial, customer, operational, logistics, and financial inputs into clear recommendations for senior stakeholders. Ability to lead through influence, build alignment across functions, and drive adoption of new processes, tools, and ways of working without direct authority. Experience in consumer packaged goods, agriculture, food, industrial sales, or international markets is preferred. Exceptional organizational skills, discretion, and the ability to manage multiple high-priority processes and initiatives while maintaining a customer-focused and strategic perspective. Some international travel required. Pay Range: $180,000 - $190,000 and may include a discretionary bonus. Final compensation will be dependent upon skills & experience. The Wonderful Company is committed to providing high-qual