Senior Manager, Procurement & Procurement Operations Role
Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
What you will be doing:
Procurement Strategy & Strategic Sourcing Own and evolve Caseware’s procurement strategy, operating model, and roadmap, ensuring procurement capabilities scale with the organization. Lead complex, high-value and strategically important sourcing initiatives from business requirements and market analysis through vendor selection, negotiation, contracting, implementation, and ongoing supplier management. Develop category and sourcing strategies that balance commercial value, service quality, operational requirements, risk, scalability, and business objectives. Lead competitive sourcing processes, including RFIs, RFPs, negotiations, vendor evaluations, and commercial assessments. Partner with senior business leaders to challenge requirements, evaluate alternatives, and develop procurement strategies aligned with organizational priorities. Identify and execute opportunities to consolidate vendors, rationalize technology and services, standardize purchasing practices, and reduce total cost of ownership. Develop strategic supplier management practices for Caseware’s most critical and highest-spend vendors. Procurement Infrastructure, Technology & AI Own the design and build-out of Caseware’s centralized contract and vendor repository, creating a reliable source of truth for vendor, contract, commercial, renewal, licensing, and ownership information. Establish the data standards, controls, processes, and accountabilities required to maintain accurate and complete procurement and contract information. Build scalable processes and technology for contract intake, approvals, purchasing, renewals, amendments, terminations, and vendor lifecycle management. Evaluate, implement, and optimize procurement, contract lifecycle management (CLM), spend management, and related technologies. Develop and execute a procurement automation and AI roadmap, identifying opportunities to use AI and automation to streamline contract and vendor data capture, sourcing activities, renewal management, spend classification, analytics, reporting, and procurement workflows. Partner with Legal, IT, Information Security, Finance, and other stakeholders to integrate procurement processes and technology into broader enterprise workflows and systems. Continuously evaluate emerging procurement technologies and AI capabilities and develop business cases for investments that improve efficiency, controls, insight, and scalability. Renewal, License & Vendor Lifecycle Management Build and own a centralized renewal management program providing forward-looking visibility into upcoming renewals, commercial commitments, notice periods, pricing changes, and business decisions. Establish proactive renewal planning processes that enable sufficient time for negotiation, competitive sourcing, consolidation, or termination. Develop visibility and governance over SaaS licenses, subscriptions, and seat counts, partnering with IT, Finance, and business owners to identify unused or underutilized licenses and optimize subscription costs. Establish processes to compare contracted licenses and entitlements against actual utilization and business requirements. Develop mechanisms to identify duplicate technology, overlapping functionality, unnecessary subscriptions, and opportunities for vendor consolidation. Establish vendor lifecycle processes spanning onboarding, due diligence, contracting, performance management, renewal, and offboarding. Build vendor scorecards and performance management frameworks for strategic suppliers. Procurement Analytics & Spend Intelligence Build the procurement analytics capability, creating visibility into organizational spend, supplier concentration, contract commitments, renewals, savings, license utilization, procurement activity, and supplier performance. Develop procurement dashboards, KPIs, and executive reporting that provide leadership with actionable insight into spend, risk, opportunities, and procurement performance. Establish spend categorization and data standards to enable reliable enterprise-wide procurement analysis. Develop reporting that tracks realized and forecast savings, cost avoidance, supplier consolidation, renewal outcomes, and procurement pipeline. Use procurement and financial data to identify sourcing opportunities, demand management opportunities, and areas of commercial or operational risk. Provide data-driven recommendations to senior leadership to support budgeting, forecasting, vendor strategy, and investment decisions. Procurement Governance & Operating Model Own the design, implementation, and ongoing evolution of Caseware’s procurement governance framework and processes. Partner with Finance and Legal to develop and maintain the Delegation of Authority (DOA) framework as it relates to purchasing, contracting, financial commitments, and vendor approvals. Define clear procurement thresholds, approval requirements, decision rights, escalation paths, and accountabilities. Build and maintain procurement policies, standard operating procedures, workflows, playbooks, templates, and controls. Establish clear intake and purchasing processes that provide employees with an efficient and consistent experience when engaging vendors. Ensure procurement activities comply with internal policies, financial controls, legal requirements, privacy standards, security requirements, and
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