Senior Manager, Product Marketing Operations

What You'll Do (Role Expectations) Own end-to-end execution of Zscaler's marketing launch process, serving as the single point of contact for all Tier 1 launches across marketing, product, sales, communications, web, creative, and events, maintaining the launch calendar, documentation, and deliverable trackers Partner with Revenue Marketing, PMM leads, and Sales Enablement to align launch execution with demand generation, campaign timing, and integrated marketing programs, ensuring full readiness including sales and partner training materials Own and continuously optimize Zscaler's Rapid Response process, serving as the operational hub for real-time market activations, managing timelines, aligning contributors, and ensuring quality output under tight deadlines Drive a holistic approach to rapid response by partnering closely with Revenue Marketing, PR, and social teams to ensure every activation extends beyond a singular motion and builds into a cohesive, high-impact campaign Lead content management for Zenith Live and support content execution for major industry events (e.g., RSAC, Black Hat, AWS re:Invent, Gartner), ensuring all programs align to core messaging priorities Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking For (Minimum Qualifications) 6+ years of experience in product marketing, launch management, or program management within B2B tech, with a demonstrated track record of owning and executing complex, cross-functional marketing launches end-to-end Proven ability to build, document, and scale operational processes and launch frameworks in partnership with senior leadership across a large, matrixed marketing organization Experience working cross-functionally with product management, sales, corporate communications, events, and creative teams, with strong project management skills including goal-setting, proactive follow-up, deadline management, and structured documentation Excellent written and verbal communication skills, including the ability to translate technical concepts into business-relevant value propositions Bachelor's degree required or equivalent experience What Will Make You Stand Out (Preferred Qualifications) Familiarity with enterprise security and networking concepts, and an understanding of the competitive landscape in which Zscaler operates Foundational understanding of AI/ML technologies, with experience leveraging AI to increase personal and team efficiency PMP or equivalent project management certification #LI-Remote #LI-DS9 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $171,500 — $245,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations o