Senior Platform Domain Operations Lead

About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories. By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence. Payoneer is a leading global financial technology company powering the world’s small and medium-sized businesses to transact, do business, and scale internationally. Operating across 190+ countries and territories, Payoneer enables millions of SMBs, marketplaces, and enterprises to connect to the global economy — simplifying cross-border payments, working capital access, partner payouts, and financial operations through a single, integrated platform. Our mission is to democratize access to global commerce. Whether it’s a marketplace seller in Asia, a freelancer in Europe, or an enterprise paying partners worldwide — we build the infrastructure that moves money, opportunity, and growth across borders. At Payoneer, technology, compliance, and scale converge to create trusted financial ecosystems for the digital economy. Ways of Working How we operate is as important as what we build. Our principles guide execution, collaboration, and decision-making across teams. Act as our customer’s partner on the inside — We champion customer needs in every solution we design. Do it. Own it. — We take accountability end-to-end and deliver on our commitments. Continuously improve — We experiment, measure impact, and evolve rapidly. Build each other up — We grow through collaboration, feedback, and shared success. Domain Operations Lead – Enterprise Marketplace The Domain Operations Lead will play a critical role in enabling the Enterprise Marketplace domain to operate effectively, efficiently, and with strong execution discipline. Partnering closely with the Enterprise Marketplace Domain Lead and the domain leadership team , this role will drive strategic and operational priorities, establish effective operating rhythms, improve cross-functional coordination, and ensure strong governance and follow-through across key initiatives. This is a highly collaborative role for someone who enjoys bringing structure to complexity, connecting the dots across multiple teams, and ensuring that strategic priorities translate into clear actions and outcomes. What You’ll Be Spending Your Time On Partner closely with the Enterprise Marketplace Domain Lead to drive the domain's strategic, operational, and execution priorities. Establish and manage effective operating rhythms across the domain, including leadership meetings, business reviews, planning cycles, and other governance forums. Drive coordination and execution of key domain initiatives, ensuring alignment across Product, Engineering, Operations, Analytics, and other cross-functional partners. Support strategic planning, quarterly and annual planning, OKR tracking, and business reviews , helping translate priorities into actionable plans. Drive governance and follow-through on key leadership decisions, action items, dependencies, risks, and strategic initiatives. Build and maintain visibility into key domain priorities, milestones, operational metrics, and delivery progress, highlighting risks and opportunities for leadership attention. Identify opportunities to simplify processes, improve operational efficiency, and strengthen execution across the Enterprise Marketplace domain. Lead and coordinate domain-wide programs, leadership forums, offsites, town halls, and communication initiatives as required. Partner with key functions including HR, Finance, Procurement, IT, Global Operations, and other Platform teams to support the operational needs of the domain. Support resource and capacity planning, organizational planning, and other domain-level operational requirements. Help manage and track the domain budget and operational spend , including planning, governance, reporting, and coordination with Finance and relevant stakeholders. Develop scalable mechanisms, dashboards, trackers, and workflows that improve transparency, accountability, and decision-making. Continuously identify opportunities to leverage automation, AI, and workflow optimization to reduce manual effort and improve the way the domain operates. Act as a central point of coordination for key cross-functional dependencies, helping unblock teams and ensuring timely escalation where required. Have You Done This Kind of Stuff? Proven experience in Program Management, Business Operations, Strategy & Operations, Chief of Staff, Product Operations, or a similar role within a fast-paced and complex organization. Strong experience working with senior leaders and the ability to translate strategic priorities into structured plans and execution. Excellent stakeholder management and influencing skills, with the ability to collaborate effectively across multiple functions and levels of seniority. Demonstrated experience managing complex cross-functional programs with multiple stakeholders, dependencies, and competing priorities. Strong project and program management skills, with the ability to bring structure, clarity, and accountability to ambiguous environments. Experience with business planning, operating rhythms, governance, OKRs, metrics, or business reviews. Strong analytical and problem-solving skills, with a structured and data-driven approach to decision-making. Excellent written and verbal communication skills, including the ability to prepare clear updates and presentations for senior leadership. Strong organizational skills and the ability t