Senior Product Manager, App o11y | Sweden | Remote

The opportunity: As the Product Manager for Application Observability (App O11y), you’ll be responsible for helping application developers and SREs understand how their applications are performing, what’s affecting their users, and where to focus when something goes wrong. You’ll continue to build App O11y on top of the Knowledge Graph and fully integrate high-fidelity signals like traces and profiles, making all three first-class parts of the product experience. You’ll bring these capabilities together into our full-stack observability experience, alongside our Drilldown products, while building AI-first workflows that help customers investigate issues, understand root cause, and take action beyond static experiences. Your primary responsibility will be to define the vision and roadmap that takes App O11y into its next wave of adoption and revenue growth. This will require heavy customer discovery, using product data to understand where users get stuck, and working with your engineering and design partners to turn those needs into clear priorities. You’ll balance new product opportunities with the depth, performance, and reliability customers need from tracing and profiling, while working across R&D to ensure App O11y is tightly woven into our broader Grafana Cloud suite. You’ll also work closely with PMM and GTM to help customers understand the value of App O11y. This includes shaping pricing and packaging that make it easy to get started and grow with the product. You’ll regularly review customer feedback and usage data to understand what’s working and where people get stuck, and then be accountable for turning what you learn into stronger adoption and revenue growth. As a Product Manager at Grafana Labs, you will: Transform ideas and feedback into a product vision and roadmap Empathize with customer problems in order to collect user needs, requirements, and pain points Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers. Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering. What You’ll Be Doing: Transform ideas and feedback into a product vision and roadmap Empathize with customer problems in order to collect user needs, requirements, and pain points Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers. Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering What makes you a great fit: A BS/BA in Computer Science, a related field, or equivalent work experience 5+ years of experience in Product Management 5+ years of experience in a B2B SaaS product Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers A strong understanding of application architectures and distributed systems, with the ability to discuss tradeoffs in telemetry ingestion, storage, querying, and the workflows built on top Experience working with Engineering and Design teams to build delightful products and features with sound UX in a fast-paced environment Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders Bonus Points: Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope Experience with eBPF and/or automatic instrumentation Experience with open source software and/or commercial open source companies Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings Experience operating applications in production, being on call, or troubleshooting performance and reliability issues In Sweden, the base compensation range for this role is SEK 814,216 - SEK 977,059 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days