Senior Product Manager - PayLater (Fixed Term)

We are looking for a Senior Product Manager who can operate at three distinct levels simultaneously: as the organisation's go-to expert on PayLater; as the owner of a product that is actively evolving to meet new compliance requirements and migration pressures; and as the strategic thinker shaping what deferred payment experiences should look like in the years ahead. This is not a role where you'll spend your time purely on roadmap strategy. There will be days when a customer care team needs help understanding an invoicing edge case, and days when you're defining the long-term architecture of how B2B billing should work across several European markets. If that breadth energises rather than frustrates you, read on. # What You'll Own **1\. Internal Expert & Point of Contact** PayLater touches finance, legal, market operations, and customer care across multiple countries. You will be the person those teams turn to when they have a question the product can answer — or when the product is creating a problem they need solved. - Serve as the central product contact for PayLater across the organisation — from customer care escalations to finance and legal queries - Maintain clear, accessible documentation of how the product works and why it works that way - Build strong relationships with local market teams so that their operational realities inform your decisions, not just your roadmap - Represent PayLater in cross-domain discussions with Payments, Platform, and Core teams **2\. Compliance, Migrations & Product Evolution** PayLater operates in a regulatory environment that is actively shifting. The EU's VAT in the Digital Age (ViDA) directive and EN 16931 e-invoicing standards are driving structural changes to how B2B invoices are issued, transmitted, and validated in EU. You will own Arrive's response to this. - Lead the product response to EU e-invoicing mandates — including ViDA and EN 16931 — across multiple markets and formats (XRechnung, ZUGFeRD, Factur-X, PEPPOL) - Own the migration of legacy billing and payment flows to modern, compliant infrastructure - Maintain a product that is scalable, automated, and ahead of compliance deadlines — not reactive to them - Balance SEPA Direct Debit mandate lifecycle management with invoicing compliance across B2B and consumer segments - Represent the product in architectural discussions and own decisions about system evolution **3\. Long-Term Product Strategy** Beyond keeping the lights on and the auditors happy, PayLater needs a strategic owner who can define where deferred payment experiences are heading — for individual drivers, corporate fleets, and the business customers who depend on reliable, structured billing. - Drive the long-term roadmap for PayLater and B2B billing, balancing operational efficiency, technical resilience, and commercial growth - Lead product discovery to validate that we are solving the right problems — both for existing customers and for the markets and segments we have not yet entered - Define and apply MVP/MLP thinking to expand billing and payment capabilities into new markets - Set clear KPIs and product health metrics; use them to make and communicate prioritisation decisions - Own the retirement or consolidation of legacy flows where the evidence supports it # You'll Thrive Here If You… - Have direct experience with B2B billing infrastructure - invoicing flows, mandate lifecycle management, or e-invoicing compliance, not just adjacent fintech experience - Understand SEPA Direct Debit at a product level: mandate creation, amendment, cancellation, failure handling, and what that means for the customer experience - Are familiar with EU e-invoicing requirements - the ViDA directive, EN 16931, and the market-specific formats and timelines rolling out across Germany, France, and the Netherlands - Are comfortable operating across the full spectrum from operational support to strategic vision - and don't see the former as beneath you - Can build trusted relationships with finance, legal, and compliance stakeholders, and translate regulatory requirements into clear product decisions - Have worked in multi-market environments and understand that the right solution for one country is not always the right solution for another - Know how to run discovery - not just gather requirements and can tell the difference between a problem worth solving and one that looks urgent but isn't - Communicate clearly and create clarity from complexity, for engineers, for executives, and for the customer care agent who just needs a straight answer # Key Qualifications - 5+ years in product management, with a demonstrable focus on payments, billing, or financial infrastructure, B2B billing experience is strongly preferred - Hands-on experience with e-invoicing compliance, SEPA Direct Debit, or recurring billing infrastructure in EU markets - Proven ability to own a product end-to-end: from discovery and strategy through to delivery, iteration, and stakeholder alignment - Strong analytical skills, you define and track the metrics that matter, and use data to justify trade-offs - Experience working across multiple European markets and navigating regulatory environments - Excellent communication and stakeholder management skills; comfortable working with technical and non-technical audiences at all levels - Bachelor's degree in Business, Technology, or a related field (advanced degree preferred) ## **About Arrive** Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s a