Senior Product Manager - Vonage Cloud Runtime

key responsibilities: Product strategy & roadmap - Own the Cloud Runtime roadmap end-to-end, aligned to 2026 OKRs; drive GA readiness, platform maturity, and adoption growth AI enablement direction - Define the roadmap for an AI enablement layer on top of VCR, supporting AI-powered workflows, intelligent communication solutions, and orchestration use cases Pricing evolution - Lead the transition from fixed-tier subscriptions to usage-based/serverless pricing aligned to cloud market standards; own cost modelling, usage attribution, and billing integration Technical depth with engineering - Work closely with the Cloud Runtime engineering team to define technical requirements, understand architectural constraints (Kubernetes, AWS, runtime management), and maintain delivery momentum Customer & partner enablement - Engage directly with enterprise customers, CSP partners, and internal solution teams to validate product direction and improve developer onboarding Commercial & lifecycle management - Own gate reviews, PRDs, business case development, security/privacy sign-off, and OKR/KPI reporting Competitive intelligence - Conduct market analysis across CPaaS and cloud-native serverless platforms (Twilio Functions, AWS Lambda, Cloudflare Workers) to identify gaps and positioning levers What you'll bring Required: 5+ years of product management experience in infrastructure, developer platforms, or API products Strong understanding of serverless computing and cloud platforms - direct experience with AWS Lambda, Twilio Functions, or similar is a strong advantage Proven ability to work deeply with engineering teams, not just at feature level - comfortable discussing architectural tradeoffs, scalability, and runtime constraints Experience driving developer adoption, activation, or platform onboarding improvements Familiarity with APIs, webhooks, and integration patterns Experience we consider a plus: CPaaS or communications API background (voice, messaging, WhatsApp, SMS) Experience with usage-based or consumption pricing models Marketplace or partner ecosystem experience Engineering or solution architecture background Experience with Jira, SQL/Kibana, Confluence How you’ll benefit: Unlimited Discretionary Time Off. Private Medical Insurance with the option to add dependents at your own cost. Multisport Gym Membership. Educational Assistance Reimbursement Program. Polish Language Classes for non-native speakers. Lunch and Learn Sessions. Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development. Three Paid Volunteer Days a Year. Reimbursement for the costs of prescription glasses. Maternity and Paternity Leave. #LI-AR1 There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice . Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.