Senior Product Operations Specialist (Savings & Investments)

the opportunity. You present complex operational problems to various audiences with clarity and adaptability — including at Product Squad days. Goal-Oriented: You independently set clear quarterly OKRs aligned with Grow Operations strategy, break down complex problems with structured frameworks, and define accurate forecasts and KPIs. Customer > Team > Ego: You keep the operational team's needs at the centre of your prioritisation — recognising that robust, reliable operations are what ultimately protects the customer.  Strategic Impact: You operate independently, with guidance needed only on the highest-complexity or highest-risk items. SLA compliance and control execution are non-negotiable baselines, not best-efforts. Stakeholder Management: You're acknowledged by Product, Engineers, and banking partners as a domain expert and a valuable partner. You influence Product-team-level prioritisation, build strong cross-functional relationships, and communicate clearly about solutions, incidents, and operational changes. Mentorship: You guide Product Specialists on project leadership, prioritisation, problem framing, and success definition, and regularly share learnings and best practices with the broader team. Mission Driven: You map mission impact when scoping new initiatives and are comfortable providing direct feedback when actions or solutions contradict Wise's principles/mission or introduce unnecessary risk. Sounds like the next step for you? Please apply by submitting your CV in English. NB! Please note that this role sits under the Operational department not in Product. Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit  Wise.Jobs . Keep up to date with life at Wise by following us on  LinkedIn  and  Instagram .