Senior Recruiter – Recruiting Planning & Projects

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang’s recruiters and planning specialists play a critical role in driving our phenomenal growth by identifying and hiring top talent. As a Recruiting Planning & Project Senior Specialist, you will manage a portfolio of high-impact strategic projects and act as a strategic partner to the organization. You will be responsible for executing L3-level recruitment while performing deep multi-dimensional data analysis to optimize the hiring engine. Additionally, you will oversee L1-level channel planning to ensure a stable and high-quality talent supply chain while championing Coupang’s leadership principles. What You Will Do Manage and Execute L3 Recruitment: Lead the end-to-end recruitment process for L3 professional roles, ensuring high-quality hires that align with business growth and culture. Conduct Multi-Dimensional Talent Analysis: Perform in-depth analysis on L3 candidates, focusing on Sourcing Channels, Tenure, Industry Background, Salary Structures, and Gender Diversity to provide data-driven hiring recommendations. Optimize Recruitment Lead Time: Monitor and analyze the full recruitment lifecycle to identify bottlenecks and implement process improvements that reduce the time-to-hire without compromising quality. Analyze Turnover and Retention Quality: Track early turnover rates and post-hire performance (especially for L1 and L3) to identify root causes and feedback insights into the sourcing and selection strategy. Strategic L1 Channel Planning: Analyze the effectiveness and cost-efficiency of mass-hiring channels for L1 roles, ensuring scalability and readiness for seasonal surges. Design and Lead Recruitment Projects: Develop project scopes, timelines, and resource plans for strategic initiatives, such as process standardization (SOP) and cross-functional hiring campaigns. Leadership Reporting: Provide regular, data-intensive updates to leadership, using metrics like Lead Time and Turnover to forecast risks and suggest mitigation strategies. Basic Qualifications Bachelor’s degree and 7+ years of experience in recruitment operations, talent acquisition, or project management Advanced Data Analytics Skills: Proven ability to analyze complex datasets including Lead Time (Time-to-Hire) and Retention/Turnover rates to drive business decisions Expertise in Market Mapping and talent analysis across variables such as industry, tenure, and compensation benchmarks Ability to solve problems through creative thinking and partnerships with other teams Ability to attain challenging targets through goal-setting and personal drive Preferred Qualifications Data Visualization Proficiency: Experience using tools like Tableau, SQL, or Advanced Excel to model Lead Time trends and Turnover correlations General understanding of business operations across key areas such as finance, legal, HR, logistics, e-commerce, or tech Experience in Diversity & Inclusion (D&I) analytics and gender-balanced hiring strategies Experience working or hiring within a high-growth start-up or large-scale logistics/retail environment Recruitment Process and Others Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice ​ Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/