Senior Site Reliability Engineer I

What You'll Do Own and evolve Axon's distributed tracing infrastructure, including Jaeger and OpenTelemetry-based instrumentation, driving adoption across Axon's service-oriented architecture Build and operate Axon's log aggregation platform (Grafana Loki + Alloy), expanding use cases beyond Kubernetes event logs and reducing organizational dependency on expensive third-party log tooling (including Splunk) Maintain and improve Axon's metrics infrastructure (Cortex, Prometheus, Grafana) — the foundation for alerting, dashboards, and SLO tracking across all of Axon's environments Write internal tooling and automation that makes observability self-service: toolkit commands, agentic on-call helpers, runbook generation, and dashboard scaffolding Manage observability infrastructure as code via Terraform, CDK, ArgoCD, and Helm — including capacity management, cybersecurity requirements and compliance, and on-call rotation participation Work directly with engineering teams across Axon to define instrumentation standards, drive tracing adoption, and help teams build meaningful SLOs for their services Basic Qualifications Bachelor's Degree in Computer Science, Engineering, or an equivalent highly technical field 7+ years of experience in SRE, platform engineering, or infrastructure engineering Experience with agentic AI tooling or building LLM-powered developer tools Strong Linux systems fundamentals and comfort working in Kubernetes-based environments Hands-on experience with one or more components of the LGTM stack: Loki, Grafana, Tempo/Jaeger, or Mimir/Cortex Experience with infrastructure as code — Terraform strongly preferred, CDK is a plus Experience with any of: Golang, Python, or Java United States citizen — able to gain CJIS clearance for full US production access Preferred qualifications Experience deploying and operating distributed tracing systems (OpenTelemetry, Jaeger, Tempo, or similar) Familiarity with OpenTelemetry — instrumentation, collectors, and pipelines Experience with GitOps workflows Exposure to 24/7 high-volume systems with formal SLA requirements Ability to debug complex multi-service distributed systems Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers . Base Pay Range $134,250 — $214,800 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form . For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. 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