Senior Software Engineer - Endpoint Services Portal (Ruby/Rails)

Responsibilities: Design, develop, and maintain end-to-end portal solutions, primarily in Ruby on Rails, that support endpoint health, troubleshooting, and remediation workflows Own delivery, quality, reliability, and maintainability of portal-side features within Endpoint Services’ domain Build and improve portal workflows, views, notifications, and configuration surfaces that make agent health signals actionable at fleet scale Partner closely with agent engineers to translate backend health signals, diagnostics, and platform capabilities into effective customer-facing and internal experiences Collaborate with product management and stakeholders across the organization to break down endpoint and platform requirements into well-scoped technical work Contribute to technical design discussions and propose practical solutions that balance usability, correctness, maintainability, and delivery speed Write high-quality, well-tested code; participate in code reviews; and help raise the bar for engineering excellence on the team Partner with Support and customer-facing teams to improve troubleshooting workflows, reduce investigation friction, and help resolve production issues Collaborate cross-functionally with other teams to define the data models, internal APIs, and interfaces needed to support scalable portal experiences Help shape user-facing experiences around fleet health visibility, degraded state surfacing, partner notifications, and remediation guidance Help drive larger efforts by breaking down ambiguous problems, validating designs, and serving as a technical point of contact for stakeholders What You Bring To The Team: 8+ years of experience developing complex software products or platform capabilities 5+ years of experience building production software in Ruby on Rails Experience with relational databases such as Postgres and ORMs such as ActiveRecord Experience building customer-facing or internal platform capabilities that translate backend systems, health signals, or operational workflows into scalable product experiences Excellent technical, diagnostic, and troubleshooting skills in distributed systems and production environments A strong sense of ownership and responsibility for delivering high-quality, maintainable software Experience working across team boundaries, especially in roles that connect backend or platform systems with customer-facing product, portal, or operational experiences. Experience using AI coding agents to accelerate development Interest in broadening into endpoint development, with the capacity and willingness to learn the agent-side domain over time What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit small businesses. Accommodations: If you require reasonable accommodation to complete this application, interview, pre-employment testing, or participate in the employee selection process, please contact accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. If you have questions about your personal data privacy at Huntress, please visit our privacy page .