Senior Software Engineering Manager - FinOps Platform Services

What you get to do in this role: Platform Ownership & Operations  Own the operational health and reliability of Trino, Lightdash, Coder, Jupyter, Redash, Hive Metastore, and Nessie across development and production environments.  Establish and maintain SLOs for platform availability, query performance, and workspace provisioning. Build the dashboards and alerting to track them.  Own Trino cluster operations end to end, including deployment, scaling, upgrades, performance tuning, resource group management, query optimization support, and user access controls.  Drive the platform upgrade and patching cadence, balancing stability with staying current on security fixes and feature releases across all services.  Build runbooks, on-call processes, and incident-response practices so the team can respond to and resolve production issues quickly and learn from them.  Ensure platform security across all services, including access controls, authentication (SSO/OIDC integration), secrets management, and audit logging.  Platform Evolution & Roadmap  Lead the migration from Hive Metastore to Nessie as the versioned Iceberg catalog, delivering Git-like branching semantics, safe multi-writer coordination, and auditable catalog history.  Drive Lightdash platform improvements including version upgrades, performance optimization, row-level security configuration, and the governed self-service analytics experience.  Evolve the Coder platform through workspace template lifecycle management, resource policies, idle-stop tuning, and onboarding new users and use cases including AI coding agents.  Own the Jupyter and Redash platforms, ensuring availability, scaling, integration with Trino and the lakehouse, and user lifecycle management.  Evaluate and adopt new open-source technologies where they raise the platform’s ceiling or reduce operational burden.  People Leadership  Manage, mentor, and grow a team of 3 to 5 platform engineers. Set clear expectations, provide regular feedback, and create career development paths.  Hire and build the team to match the platform’s growing scope and user base.  Foster a culture of operational excellence, automation over toil, and blameless incident retrospectives.  Set engineering standards for how the team builds, deploys, monitors, and documents platform services.  Collaboration & Stakeholder Management  Partner with the DevOps/infrastructure team on Kubernetes capacity, networking, storage, and CI/CD pipeline needs for your platform services.  Serve as the platform liaison to data engineers, analysts, and FinOps practitioners. Understand their workflows, gather feedback, and prioritize improvements that unblock them.  Collaborate with the Data Platform and Data Governance teams to ensure platform services align with enterprise standards for security, lineage, and access control.  Support the broader Cloudera-to-lakehouse migration by ensuring Trino, Nessie, and the catalog layer are production-ready for migrated workloads.  Apply AI/ML tooling where it accelerates platform operations, monitoring, or user support.  What success looks like   Platform services meet their SLOs consistently, and the team has the observability and processes to detect and resolve issues before users are affected.  Trino queries perform reliably at scale with well-managed resource groups and a clear upgrade cadence.  The Hive Metastore to Nessie migration is planned, sequenced, and executing without disruption to downstream users.  Lightdash and Coder are stable, current, and adopted broadly across the organization with minimal friction for new users.  The team is healthy, growing, and operating with clear ownership, automation, and documentation.  Internal users trust the platform and rarely lose productive time to platform instability.  To be successful in this role, you have:  Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.  12+ years of experience in software or platform engineering, with 5+ years in engineering management leading teams that own production platform services, with a Bachelor’s degree; or 10 years and a Master’s degree; or a PhD with 7 years of experience in Computer Science, Engineering, or a related technical field; or equivalent experience.  Proven track record managing teams that operate and scale open-source data infrastructure (query engines, BI platforms, developer environments, or similar) in production.  Hands-on experience operating distributed query engines (Trino, Presto, Spark, or similar) including cluster tuning, scaling, and performance optimization.  Strong knowledge of Kubernetes and containerized service deployment, enough to architect solutions and debug issues even if a separate team owns the clusters.  Demonstrated ability to establish SLOs, observability, and incident-response practices for platform services and to drive operational maturity over time.  Experience managing platform upgrades, migrations, and version lifecycle for open-source technologies in production without disrupting users.  Proven people leadership. Experience hiring, developing, and retaining strong platform engineers, and building team culture around operational excellence and automation.  Strong bias toward automation over manual toil, with experience building or directing the development of internal tooling and self-service workflows.  Excellent collaboration skills across engineering, data, DevOps, and business stakeholders.  Full professional proficiency in English.  Technical Expertise  Distributed query engines. Trino or Presto operations including deployment, scaling, resource group management, query optimization, connector configuration, and upgrades.  Data catalog and la