Senior Technical Product Manager, Content Platforms (AI Content Operations)

What You'll Do Embed with marketing and learning teams to deeply understand how content actually gets made — research, drafting, review, publishing, optimization — and where the friction lives. Pay particular attention to the AI experiments people are already running on their own; those are usually where the real opportunities surface Own the AI content operations product roadmap: what we build, what we buy, what we kill Ship AI-powered tools that meaningfully shorten the path from idea to published content: metadata generation, doc-to-CMS conversion, content review and quality checks, research assistants, asset generation, and more we haven't named yet Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment Drive adoption: a tool that doesn't change someone's daily workflow doesn't count Make smart build-vs-buy decisions — knowing when to write internal tooling and when an existing or emerging vendor is the better answer Partner with the Sanity platform investment, since most of these tools surface inside the CMS or against its content What We're Looking For PMs are encouraged to apply, but so are solutions architects, solutions consultants, engineers, and others with a background in content management and content operations. Read the rest as a description of the work, not a checklist of prior titles. Content Operations Background Familiar with how modern content teams actually work — content calendars, brief-to-publish workflows, review and approval, SEO, localization touchpoints, asset management Has opinions about where AI usefully fits in those workflows today, and where it doesn't yet — and is comfortable holding those opinions loosely as the people closer to the work teach you what you're missing Curious about content as a system, not just a deliverable — what we publish, how it gets discovered, how it gets reused, how it shapes the brand Technical Foundation Deeply familiar with headless CMS architecture; Sanity experience is a strong plus Comfortable with Node.js, TypeScript, and modern web frameworks Able to build simple web apps and functional prototypes on your own — you won't be shipping complex systems to production solo, but you can independently validate an idea end-to-end Comfortable building with AI development tools like Claude Code or Cursor, and with the model APIs underneath them Has opinions about evaluating, prompting, and integrating LLMs into real workflows — not just experimenting in a chat window Product Instincts Comfortable architecting tools that connect multiple systems (CMS, analytics, model providers, internal services) and reasoning about long-term design tradeoffs Truly embedded with engineering — not just mediating through tickets and grooming sessions, but collaborating in real time, pairing on problems, and helping the team move faster using the AI development tools available today Can hold your own in technical conversations without needing to defer every decision Experienced shipping internal tools, where the bar for adoption is higher than external products and "we built it for you" is not a valid pitch Mindset Iterative by nature: you'd rather ship a rough thing into a real workflow and learn than over-plan before moving Genuinely curious about what AI makes possible — not as a buzzword, but as a tool you use and build with Systems thinker: you design for the problems you haven't seen yet, not just the ones in front of you For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,000 and $221,000/year, with an expected On Target Earnings (OTE) between $156,000 and $245,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has been consistently recognized as a L