ServiceNow Specialist

We are looking for a consultant who combines strong technical expertise with consulting and stakeholder management skills, and who can independently drive solution design and delivery activities. **Key Responsibilities** - Lead requirements gathering workshops and engage with business and technical stakeholders. - Design and implement ServiceNow solutions aligned with customer requirements and industry best practices. - Configure, maintain, and optimize CMDB, Discovery, and Service Mapping capabilities. - Design and develop integrations between ServiceNow and external systems. - Implement and support e-bonding solutions with third-party platforms. - Develop custom solutions using ServiceNow scripting and automation capabilities. - Perform platform administration, configuration, and continuous improvement activities. - Provide technical leadership and guidance throughout project lifecycles. - Collaborate with architects, developers, and customer teams to ensure successful delivery. - Support pre-sales activities, solutioning, and effort estimation when required. **Required Skills & Experience** - Strong hands-on experience with: - CSDM implementation and governance - CMDB - Discovery - Service Mapping - ServiceNow platform administration - Requirement gathering and solution design **Proven experience with:** - ServiceNow integrations - REST/SOAP APIs - Scripting (JavaScript, Business Rules, Script Includes, Flow Designer, etc.) - E-bonding implementations - Ability to work independently and drive activities with minimal supervision. - Strong communication and stakeholder management skills. - Experience working in enterprise-scale ServiceNow environments - Exposure to ServiceNow ITOM and broader platform capabilities - ⁠Experience working in Nordic region **Required Certifications** - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist (CIS) – Data Foundation **Nice to have Certifications** - ServiceNow Certified Application Developer (CAD) - Additional ServiceNow CIS certifications **Nice to Have** - Experience with Hardware Asset Management (HAM)and/or Experience with Software Asset Management (SAM) **Language Requirements** - Fluent English (written and spoken) – mandatory - Ability to speak a Nordic language is highly desirable, particularly Swedish or Norwegian **What We Offer** - Opportunity to work with leading Nordic and global clients. - Challenging and impactful ServiceNow transformation programs. - Access to continuous learning, certifications, and career development. - Collaborative and inclusive work environment. - Competitive compensation and benefits package. | | | | |