Simplified Chinese & Japanese Player Support Tier1 (Part-Time Option Available)

About the role: \- Support customer service operations in Simplified Chinese and Japanese (Language) which includes but not limited to evaluating, monitoring, analyzing of results, and implementing any changes. \- Perform language translation and proofreading where necessary. \- Respond and support players with issues via chat and email, including but not limited to password resets and more. \- Business hours 10:00 - 19:00 \- Support 365 days a year including weekends and holidays (shifts) \*Change the above points based on project requirements