Sr. Client Account Manager, Omnichannel Retail

What you'll do: Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams. Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages. Orchestrate internal support for clients and agencies to solve high level strategic challenges, from measurement to creative and technical integration to consistently deliver against client goals and objectives. Provide partners with guidance and expertise on Pinterest product and service best practices. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customer. Maintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interface with appropriate cross-functional teams to answer product-related questions or challenges when needed. Ensure accurate implementation of first-party data and technical data foundations (Shopping feeds, CAPI, etc) with cross-functional teams. AI utilization: Understanding and testing of various tools & approaches to aid in meeting preparation, performance analysis and ultimately enable prioritize high impact outcomes with velocity. What we're looking for: Strong team player and ability to succeed in a fast-paced, rapidly changing environment while maintaining high levels of operational rigor, digital acumen, and business excellence Outstanding verbal and written communication skills with a proactive, problem-solving mindset Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledge Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections Growth mindset & open-mindedness to new techniques, skill development and AI-led workflows to drive success at scale across a diverse set of advertisers Ability to translate partner value across various levels, such as executive, operational, creative, media, and analytics teams Bachelor’s or Master’s degree in a relevant field such as Marketing, or equivalent experience Experience working with clients in Retail or Performance is a bonus This job posting is for an open vacancy. Please note that the company utilizes artificial intelligence to screen applicants for the positions. In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our Toronto office (85 Richmond St. W). Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. #LI-HYBRID #LI-CH1 Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal