Staff Network Engineer (Fulfillment and Logistics Network Engineering)

What You Will Do Design, plan, implement, and maintain enterprise network infrastructure (LAN, WLAN, WAN, and Network Security) supporting Fulfillment Centers (FCs), Camps, and Data Centers. Partner with FC Design teams to develop scalable, resilient, and cost-optimized network architectures. Collaborate with Automation, Robotics, FC Operations, Infrastructure, Security, and other IT teams, as well as external vendors, to understand business requirements and deliver effective network solutions. Lead technical response and drive resolution during critical incidents, outages, and complex network, wireless, WAN, or security-related issues (Crisis Management & Troubleshooting). Deeply analyze network performance, availability, and traffic data to proactively prevent potential issues and continuously optimize infrastructure. Author and maintain high-quality technical documentation, including network standards, architectural blueprints, operational guides, and Root Cause Analysis (RCA) reports. Support the deployment, integration, and operational management of automation, robotics, warehouse systems, and enterprise applications within a secure network environment. Manage network lifecycle activities, including capacity planning, hardware refreshes, and software maintenance to support growing businesses. Ensure compliance with security, software, operational, and global network standards across all infrastructure. Provide mentorship, technical guidance, and training to team members and junior engineers. Basic Qualifications 10+ years of industry-related experience designing, planning, deploying, and operating large-scale enterprise networks. In-depth understanding of communication protocols (mainly TCP/IP), routing protocols (e.g., BGP, OSPF), switching technologies, and network security. Expertise in Cisco and Juniper (HPE) enterprise switching and wireless infrastructure technologies. Hands-on experience designing and operating enterprise security and network infrastructure solutions (Fortinet/Palo Alto/Zscaler Firewalls and VPNs, Cisco ISE, DHCP, etc.). Strong data-driven analytical skills using network diagnostic/monitoring tools, with the ability to translate complex technical concepts into clear documentation. Sharp troubleshooting skills under high-pressure environments and proven crisis management capabilities. Strong stakeholder management and communication skills to work effectively with internal teams and external global vendors. Ability to communicate business-level English and Korean Willingness and ability to travel to geographically distributed Fulfillment Centers and Camps without restrictions. Good knowledge of passive networking technologies and structured cabling infrastructure. Preferred Qualifications 15+ years of relevant experience, with a Bachelor’s degree or higher in Computer Science, Information Technology, Electronic Engineering, or a related field. Proven experience collaborating with multinational teams or overseas members, possessing cultural adaptability and a flexible mindset to drive global initiatives to success. Proficiency in network automation design and implementation using Python scripting, Ansible, or similar tools. CCNP, JNCIP, CCIE, JNCIE, or equivalent industry certifications. Prior experience working in a logistics network or warehouse operation environment. Excellent knowledge of network project management principles. Recruitment Process and Others Recruitment Process Application Review - 1st Interview - 2nd Interview - Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/ Document Return Policy This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingo