Staff User Researcher - Consumer

the opportunity space and shape product strategy Exceptional storyteller: you turn nuanced human insight into crisp, compelling narratives that drive alignment and action at all levels of the organization Experience working with or alongside data science teams to triangulate behavioral patterns from usage data with qualitative findings Track record of influencing product roadmaps, not just informing them — you know how to position research to land with impact Fluency using AI tools to accelerate iterative research cycles — from faster synthesis and screener development to rapid concept testing — while maintaining methodological rigor. Advanced degree preferred (Psychology, Behavioral Science, Cognitive Science, Human-Computer Interaction, Anthropology, or a related field); Bachelor's degree or equivalent experience required Preferred Qualifications Experience in marketplaces, e-commerce, grocery, CPG, or subscription products where lifecycle, personalization, and repeat behavior are critical Research experience on high-visibility consumer surfaces such as home feeds, personalized browse, and merchandising placements — including how users navigate density, information hierarchy, and above/below-the-fold content Background researching and informing onboarding, activation, and retention journeys that build habits, loyalty, and trust Familiarity with AI-powered, agentic, or conversational product experiences and the ability to study how users engage with them — including novel methods for researching AI interactions Ability to influence outcomes on multi-team initiatives without direct authority — you know how to build the coalitions that make research land Familiarity with meal planning, nutrition, health goals, or dietary restriction management and how they intersect with household grocery behavior #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here . Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here . For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $189,000 — $199,500 CAD