SVP, Global Revenue Operations & Enablement

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About the Global Revenue Operations & Enablement team Revenue Operations & Enablement is the operating backbone of Trustly's global go-to-market organization. The team owns the systems, forecast discipline, and enablement engine that let leadership see — in real time — where the business is winning, where it's behind, and what to do about it. As Trustly scales across the US, EU, and UK, this function is being built out to turn regional GTM instincts into one managed, measurable, improvable system. About the role The SVP, Global Revenue Operations & Enablement owns the operational backbone of GTM globally: one system of record, one forecast cadence, one planning discipline, one enablement engine. Reporting to the CTO and based in New York, this leader holds binding global authority over the CRM system of record, forecasting methodology, GTM KPIs, the compensation framework's structure, territory and quota methodology, and the global enablement program. Regional GMs retain ownership of how their teams execute within that system. This is a build role — consolidating a partial, fragmented function into a coherent global organization — not an optimization role for a mature machine. What you'll do Own the CRM end to end — architecture, data integrity, process, and adoption — establishing one global data model across all businesses and regions. Install a single forecast methodology and operating rhythm (pipeline reviews, forecast calls, QBRs) that gives leadership a trustworthy, real-time read on attainment. Design and steward the global compensation framework, territory model, and quota-setting methodology in partnership with Finance and the GMs. Build the global enablement function — onboarding, ongoing skills, product and market readiness, sales methodology — and measurably reduce ramp time and increase seller productivity. Lead the application of AI to the revenue engine, including agentic prospecting, forecast automation, enablement copilots, and CRM intelligence, in partnership with the CAIO. Own the design and execution of global and regional sales kickoffs and the cadence of go-to-market communication. Who you are A senior GTM operations leader who has built — not merely run — a global RevOps/Sales Ops and Enablement function, ideally through a period of scaling or restructuring. Comfortable operating in ambiguity from a partial starting point, with the judgment to standardize a global operating system without over-standardizing local go-to-market practice. Experienced operating across multiple regions with different market and regulatory realities. Deeply fluent in Salesforce/CRM at the architecture and governance level, not just usage. Credible on compensation and territory design, with the executive presence to hold a binding framework against pushback from strong regional leaders. Financial-services, payments, or regulated-industry GTM experience preferred.