Technical Account Manager

We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years experience in enterprise level client-facing work Strong product sense and energized by the challenge of solving difficult user related problems Strong written and verbal communication skills Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers Familiarity with SQL and comfort building basic queries and modifying more complex ones Strong technical troubleshooting skills and experience interfacing with technical teams Adept client relationship management skills Ability to engage in business-level and technical conversations at multiple levels of the organization Bachelor's Degree required Preferred qualifications Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Experience practicing in small to medium scale project management Strong organizational skills and self-starting mindset Experience with tools like Postman, xCode, Python, Webhooks, and ETL Experience in the payments industry