Technical Project Manager, Carrier Integrations

What You Will Do Orchestrate the integration program. Master timelines, carrier status trackers, risk and decision logs, and launch-readiness checklists, the single source of truth for every integration. You own the playbook. Set the pace for the whole squad. Internal teams and the carrier run on the same plan, and you hold both accountable to it. Own delivery end-to-end. Track milestones, dependencies, and risk across an integration build, and drive resolution across Product, Engineering, and Connectivity Operations, not just report status. Partner with Engineering as a technical peer. Understand API contracts, eSIM/interconnect flows, and network configuration well enough to ask the right questions in architecture discussions and unblock decisions. Turn carrier documentation into an execution plan. Read a carrier's technical specs and API docs directly, and translate them into a clear, sequenced build plan the cross-functional integration team can run against. Run technical alignment, not just meetings. Agendas, decision logs, and follow-through matter, but the value is spotting a technical or timeline risk before it becomes a blocker. Be the connective tissue. Across Gigs, the carrier, and third-party vendors: escalate the right thing to the right person at the right time. Help build the playbook. As an early hire into the function, shape the tools, templates, and process for how Gigs runs carrier integrations technically, rather than inheriting one. What You Will Need 5+ years in a technical program/project management , technical delivery, or solutions/partner engineering role at a technology company, with hands-on experience running API-based integrations. Comfortable reading API documentation and technical specs directly, and able to hold a substantive technical conversation with engineers about architecture and tradeoffs, not just relay one. A track record of owning ambiguous, multi-stakeholder builds end-to-end , including external partners, from kickoff to launch. A sharp, structured communicator who can drive alignment across Engineering, Product, and external carrier or vendor stakeholders, including at leadership level. A bias to unblock : you spot risk early and drive it to resolution rather than escalate and wait. Energized by building something from scratch. This is a new function, and you'll help define how it works, not just execute an existing playbook. Nice to have: Prior exposure to telecom, MVNO, eSIM, or carrier/network operator ecosystems (not required). Work At Gigs At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs , as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site . Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective. What We Offer At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.