Warehouse & Quality Operator

Welcome to HARALD PIHL – where metals meet people, and curiosity meets craftsmanship. We’re a family-owned company with over 110 years of history, but our mindset is anything but old-fashioned. Here, professionalism goes hand in hand with warmth, teamwork, and a healthy dose of positive energy. We believe in being curious, solution-oriented, and honest in everything we do – and we’re proud of the culture we build together, across borders, roles, and locations. If you enjoy taking responsibility, making things better than they were yesterday, and being part of a company that truly cares about both results and people, you might feel right at home with us. About the role We are looking for a Warehouse & Quality Operator to join our team in Birmingham. This is more than a traditional warehouse role. It is a hands-on position combining warehouse operations, material processing, and quality, where accuracy, traceability and attention to detail are just as important as getting materials safely and efficiently through the warehouse. You will work with our specialist alloy materials throughout the operational process, from receiving and inspection through stock handling and material processing to final preparation and dispatch. You will also support quality-related activities such as dimensional inspection, material certification, documentation, and verification of customer orders. Your mission is to make sure that every material is handled safely, processed correctly, and remains fully traceable throughout its journey, while contributing to the high-quality standards our customers expect from us. What you'll do Your responsibilities will include, among others: Receiving, unloading, and inspecting incoming materials and deliveries Accurately booking materials into stock and maintaining stock records in our ERP system Picking, packing, and preparing customer orders for dispatch Loading and unloading vehicles using forklifts and lifting equipment Maintaining correct material identification, labelling, and traceability throughout the process Operating saws and other material processing equipment safely and accurately Cutting and preparing materials according to work instructions and customer requirements Performing dimensional and quality checks and using measuring equipment where required Ensuring correct segregation and handling of materials in accordance with quality procedures Identifying and reporting non-conforming materials or process issues Supporting goods-in and final inspection activities Supporting review of material certificates, Certificates of Conformity and other quality documentation, depending on experience Participating in stock counts and supporting stock accuracy Following Health & Safety procedures, risk assessments, and safe operating practices Supporting internal audits and continuous improvement activities Working closely with colleagues across Warehouse, Quality, Sales, and Operations to ensure customer requirements are met As our business continues to grow, the role may evolve with additional responsibilities and development opportunities over time. Who we're looking for This role could be a great fit for someone who already has solid experience from a manufacturing, engineering, metals, aerospace, or similar industrial warehouse environment and wants to take on broader responsibility, particularly within quality and material control. You don't necessarily need to be a quality specialist today. What matters is that you understand the importance of accuracy, procedures and traceability, take pride in getting things right the first time and are interested in continuing to develop your quality knowledge. Required experience & knowledge Previous warehouse experience in a manufacturing, engineering, metals, aerospace, or industrial environment Experience working with Titanium, Nickel Alloys, Stainless Steels, or other high-performance alloys Counterbalance Forklift Licence Experience operating Bar/ Plate Saw Good understanding of warehouse operations and safe material handling Ability to read and follow work instructions and procedural documentation Strong awareness of quality, accuracy, and traceability requirements Experience using PC-based systems and ERP systems Good understanding of workplace Health & Safety requirements Fluent English, written and spoken Nice to have Experience with goods-in or final inspection Ability to read and interpret engineering drawings Experience with First Article Inspection documentation Experience reviewing Certificates of Conformity and material certification Experience operating CNC saws, Waterjet or Laser Cutting equipment Experience working in an AS9100 or ISO 9001 quality environment Experience using measuring equipment such as Verniers, Micrometers and Height Gauges Knowledge of aerospace or defence materials Personal competencies We believe how you work is just as important as what you know. For this role, we value that you are: Quality-minded – you have an eye for detail, value accuracy and take pride in getting things right the first time Structured – you work methodically, follow procedures, and understand why documentation and traceability matter Cooperative – you enjoy working with others and contribute to a positive, supportive working environment Reliable – you take ownership of your responsibilities, manage priorities, and can be counted on to deliver What it's like to work with us At HARALD PIHL, you'll join a team that enjoys working together and takes pride in what we do. We offer a productive and supportive environment where everyone contributes to the success of the business. We are a results-driven team, but we also believe work should be enjoyable. Collaboration, respect, and a willingness to help each other are important parts of our culture. You'll have the opportunity to develop your skills, take responsibility, and become part of a growing international company with specialist expertise and a long history of servin