Senior Product Designer

About Tekmetric Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building shop management software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. What You’ll Do Some of the most meaningful design problems aren't in consumer apps. They're in the software people rely on to run their businesses every day. You'll help shape the platform that powers tens of thousands of independent automotive businesses. From helping customers discover a shop, to answering the phone, scheduling appointments, managing repairs, communicating with drivers, getting paid, and everything in between, you'll design experiences that simplify complex work. Every improvement you ship saves time, reduces stress, and helps shop owners serve their customers better, grow their businesses, and spend more time with their families. At Tekmetric, Design is a strategic partner, not a service organization. You'll work alongside Product and Engineering from the earliest stages of discovery, helping define the right problems before designing the right solutions. You'll influence product direction, simplify complex workflows, and help shape the future of a platform relied on by thousands of businesses every day. If you enjoy turning complexity into clarity, working directly with customers, and solving meaningful enterprise workflow challenges, you'll find plenty to build here. Hear directly from our customers about the impact Tekmetric has had on their businesses and their lives: The Builder - Adam's Automotive The Boss - Northrich Automotive The Passion - Eurowise And many others… You will be responsible for: Building end-to-end user experiences Aiding in discovery phases and helping define product requirements Creating designs, prototypes and artifacts to facilitate user testing and apply learnings to designs Guiding the design team to develop a shared understanding and alignment of solutions that best fit our customer needs. Assisting in onboarding new design team members, providing them with insights, best practices, and shadowing opportunities. Collaborating with product management, engineering and business partners to build and iterate on customer facing products Working with other product designers and front-end engineering team to manage a design system used within the consumer product ecosystem Collaborating with engineering to ensure visual quality and finesse of the product and user experience Regularly soliciting feedback from your peers, including other product designers, product managers and teammates in your product team Championing cohesion and consistency in UX design that unites a growing family of products/features Being a strategic leader with a vision in how to implement experiences that represent the most customer-centric intersection between design, business and technology. What You’ll Bring 7+ years of experience designing and shipping digital products, with recent experience designing enterprise SaaS products A portfolio of work that showcases your process and a range of fidelity levels along with finished design work. (A portfolio is required to be considered) Experience collaborating closely with a cross functional technology team including product managers, engineers, QA and business leadership Proficiency in Figma, building components, maintaining design systems and prototyping An understanding of modern front-end frameworks and grasp of current development philosophies / methodologies for building responsive web applications Experience with Storybook and documenting guidelines for using and implementing components Why Yo